ClingSpace Support

Need help with ClingSpace? This page covers common questions about installation, files, licensing, recovery, and troubleshooting.

Installation

ClingSpace is available for Windows.

Download the current version from:
https://clingspace.com

Microsoft Store availability may also be offered separately.

Only install ClingSpace from an official ClingSpace download or verified Microsoft Store listing.

ClingSpace does not require you to move your files into a special folder.

When you add a file or folder to a Space, ClingSpace remembers its location and organizes the project around it.

Removing a resource from a Space does not intentionally delete the original file or folder.

ClingSpace can often continue following supported files and folders after they are renamed or moved.

If ClingSpace cannot confidently locate a resource, it will mark it as unavailable and provide recovery options such as Find File or Find Folder.

If a different file now exists at the old location, ClingSpace may warn that the file has changed rather than silently attaching the wrong resource.

ClingSpace includes a 5-day fully unlocked trial.

If the trial expires, your Spaces and local ClingSpace data remain on your PC.

Activating a valid license restores access to the workspace.

A standard direct-purchase ClingSpace license is a one-time purchase and may be activated on up to three PCs.

License activation requires an internet connection.

After successful activation, ClingSpace can continue operating offline.

You can release an activated PC from ClingSpace Settings when moving your license to another machine.

Direct ClingSpace purchases are processed through Lemon Squeezy.

For payment-card, receipt, tax, or transaction issues, the purchase confirmation from Lemon Squeezy contains the relevant order information.

For problems activating a valid ClingSpace license, use this support page to contact ClingSpace support.

Microsoft Store purchases are processed through Microsoft's Store systems and policies.

ClingSpace maintains local backups of its own application database and provides backup and restore tools in Settings.

These backups protect your ClingSpace organization data.

They do not create backup copies of the original files and folders referenced by your Spaces.

Continue backing up important files using your normal backup system.

The ClingSpace installer is designed so that uninstalling the application does not automatically erase your Spaces and local project database.

Reinstalling ClingSpace should allow the existing local data to be used again.

Before making major system changes, maintaining an independent backup is still recommended.

ClingSpace is local-first.

Your Spaces, Snippets, Links, Context, and file references remain on your PC.

ClingSpace does not upload the contents of your files.

For details about anonymous analytics and third-party services, see:
https://clingspace.com/privacy

Contact ClingSpace support by email at support@clingspace.com.

When contacting support, it can help to include:

Please do not send license keys, passwords, private documents, or other sensitive information unless specifically required for troubleshooting.